TERMS & CONDITIONS:
If you are unhappy with your kit or pattern, you can return it for a full refund within 90 days. We want you 100% happy. That's it, plain and simple so just let us know if anything isn't right and we'll fix it.
It is Avlea Folk Embroidery's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.avlea.life.
Information We Collect: Information we collect includes information you knowingly and actively provide us when using or participating in any of our services and promotions, and additionally any information automatically sent by your devices in the course of accessing our products and services.
Log Data: When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
Personal Information: We may ask for personal information which may include one or more of the following--Name, Email, Legitimate Reasons for Processing Your Personal Information. We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information: We may collect personal information from you when you do any of the following on our website--Sign up to receive updates from us via email or social media channels, use a mobile device or web browser to access our content, Contact us via email, social media, or on any similar technologies, when you mention us on social media.
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes--to contact and communicate with you, for advertising and marketing, including to, send you promotional information about our products and services and information about third parties that we consider may be of interest to you. Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information: When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification. Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach. You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
Disclosure of Personal Information to Third Parties: We may disclose personal information to--a parent, subsidiary, or affiliate of our company, third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms, our employees, contractors, and/or related entities, our existing or potential agents or business partners, sponsors or promoters of any competition, sweepstakes, or promotion we run, courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights, third parties, including agents or sub-contractors, who assist us in providing, information, products, services, or direct marketing to you third parties to collect and process data.
Limits of Our Policy: Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
For any questions or concerns regarding your privacy, you may contact us using the following details: